answer questions

Please answer the correct answer in your own words. Send me turn assuring of no plagiarism.

1.Explain the key phases of a change management process.

2.Explain three reasons why an organisation might initiate change.

3.Explain force-field analysis as a model for understanding the change process

4.Explain the key premises of the Burke & Litwin organisational change model and its application to the change process.

5.Discuss the purpose of Kotter’s 8-step change model and the steps involved. Explain each of the steps involved.

6.Explain two strategies that can be used to effectively communicate and embed change during an organisational change process.

7.Explain how external environment can impact on change strategies.

8.Explain the importance of a participative management style when implementing organisation change.

9.Explain two aspects of organisational behaviours that can impact on organisational change.

10.Describe five components that may be included as part of a change management plan.

11.Explain three reasons why individuals or groups within an organisation may resist change. Include at least one suggestion of how resistance can be overcome for each of the areas you identify.

12.Discuss at least three barriers to organisational change.

13.Discuss at least two strategies to address barriers to organisational change.

14.Outline two methods for conducting cost-benefit analysis.

15.Describe two creativity theories and their application to workplace innovation.

16.Describe the diffusion of innovation theory and why a manager implementing an innovation may find this theory useful.

17.Outline the concept of a learning organisation.

18.Explain the concept of shared vision as an important organisational learning principle.

19.Explain the concept of team learning as an important organisational learning principle.

20.Identify and discuss in detail five quality management and continuous improvement theories.

21.Discuss the implications for businesses of Kotter’s 8-Step change model for transformational change.

22.Explain the purpose of the ISO 9000 Standards for Quality Management and the standards that are included.

23.Describe the concept of risk as identified in the Australia/New Zealand Standard for Risk Management (AS/NZS ISO 31000:2009).

24.Describe the concept of risk management and outline the factors that make a risk management system successful and the factors that may inhibit effective risk management.

25.In your own words, describe the seven steps in the risk management process as outlined in AS/NZS ISO 31000:2009.

26.Identify and outline three different sustainability practices common in Australian workplaces.

27.Describe at least two types of existing technology that can be used in knowledge and information management.

28.Describe an emerging technology that can be used in knowledge and information management.

29.Explain all of the following methods of analysis and their relevance to decision making.

a) correlation calculations

b) short to medium-term term and long-term trend analyses

c) probability assessment

d) regulation analyses

d) dynamic programming

e) linear programming

f) queuing theory

g) Simulation

h) transportation methodology

30.Outline three key features of management information systems and decision support systems

31.Explain how risk management plans can be used in making decisions about actions to be taken for a business.

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.


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