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UNIT II CASE STUDY

  • Weight: 21% of course grade
  • Grading Rubric
  • Due: Tuesday, 02/04/2020 11:59 PM (CST)
Instructions

It is important to understand what information systems are and why they are essential for running and managing a business. It is also important to understand the different systems that support different groups or levels of management. In addition, digital technology and the Internet play a key role in executing major business processes in the enterprise. Also, it is important to understand the ethical, social, and political issues raised by information systems.

The case studies below provide you with an opportunity to critically analyze events that are taking place in real-life businesses. This helps to develop your critical thinking and research skills as you research each of these scenarios.

For this assignment, review four case studies—two from Chapter 1 and two from Chapter 2. Then, in an essay, evaluate the studies and respond to each of the questions below, using both critical thinking and theory as well as supporting documentation.

In Chapter 1, read the case study “UPS Competes Globally with Information Technology” on pages 23–24 of the textbook. Then, answer the questions below.

  • How does UPS use information systems technology to achieve its strategic goals of being more efficient and customer oriented?
  • What would happen if the automated package tracking system was not available?
  • Discuss how globalization has “flattened” the world.

In Chapter 2, read the case study “Data Changes How NFL Teams Play the Game and How Fans See It” on pages 52–53 of the textbook. The, address the prompts below.

  • Analyze how information systems are transforming business.
  • What types of systems does the NFL and its teams use?
  • What is the role that these systems play in improving both operations and decision-making?

In Chapter 3, read the case study “Smart Products—Coming Your Way” on pages 102–103 of the textbook. Then, address the prompts below.

  • Explain the importance of collaboration and information sharing for businesses.
  • Explain what a “smart” product is, and use an example.
  • How do smart products increase rivalry among firms?

In Chapter 4, read the case study “Are Cars Becoming Big Brother on Wheels?” on pages 121–122 of the textbook. Then, address the prompts below.

  • Describe how new technology trends may cause ethical dilemmas.
  • Discuss at least one ethical, social, and political issue raised by embedded cyber connections in cars.
  • Discuss how big data analytics are being applied to all of the data generated by motor vehicles.

In formatting your case analysis, do not use the question-and-answer format; instead, use an essay format with subheadings. Your APA-formatted case study must be at least four pages in length (not counting the title and reference pages).

Attached Files:

Organizations, Management, and the Networked Enterprise

Class,

Welcome to Unit II.

In the previous unit, we discussed how Information Systems have changed the way we live and work. In this unit, We’ll continue with this topic by looking at the nature of organizations and how they relate to information systems.

We also will discuss the security and ethical issues rose from modern and hi-tech societies.

This unit introduces Information Systems and organization.

“Systems for Linking the Enterprise” help you tie together all of the information systems into a cohesive package and shows how data and information can flow seamlessly through an organization. We will be discussing Business Systems such as Enterprise Systems, Supply Chain Management Systems, and Customer Relationship Management Systems. We will also be talking about Decision Support and Executive Information Systems, Knowledge Management Systems, and Intranets and Extranets. We will also study e-business, e-commerce and e-government systems.

Organizations and information systems influence each other. Each organization shares common characteristics that an information system can enhance. On the other hand, each organization has unique characteristics that should be taken into account when incorporating technology. The organization should determine how technology is incorporated and not let the information system totally dictate the organizational structure.

The security and ethical issues raised by the Information Age, and specifically the Internet, are the most explosive to face our society in decades. Many of these issues not only touch our society as a whole, but also raise lots of questions for organizations, companies, and the workplace in general. The five dimensions we’ll discuss are information rights and obligations, property rights and obligations, accountability and control, system quality, and the quality of life. They all apply in today’s business environment.

  1. Chapter 3 Information Systems, Organizations, and Strategy 78
  2. Chapter 4 Ethical and Social Issues in Information Systems 120

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